Terms of Service
Overview
This site is owned and operated by backPAC. When we say “we”, “us”, or “our”, we mean backPAC. Our online store is powered by Shopify, which provides the e-commerce platform that supports your shopping experience.
By accessing this site or making a purchase, you’re agreeing to these Terms. If you don’t accept them, you shouldn’t use the site.
You must be the legal age of majority in your area—or have permission from a parent or guardian to use our site. Don’t use our products for anything illegal, and don’t break any laws while using our services.
We reserve the right to refuse service to anyone, at any time, for any reason.
Orders and Payments
We may limit or cancel orders at our discretion—especially if we suspect they’re placed by resellers or bots. If we make changes to an order, we’ll try to contact you using the info you gave us.
You agree to provide current, accurate information when buying from us. This includes billing info and contact details.
Products and Pricing
All products are subject to availability. We do our best to describe them and show colors accurately—but we can’t guarantee how they’ll appear on your screen.
We may change prices or discontinue items at any time without notice. Sales are subject to our Warranty and Refund Policies.
Shipping and Returns
Shipping times are estimates. We aren’t responsible for delays outside our control. For returns, exchanges, or warranty claims, see our Warranty and Refund Policies.
Your Privacy
Your personal information is handled according to our Privacy Policy.
Comments and Submissions
If you send us feedback, ideas, or other materials, you agree we can use them however we see fit. We’re not obligated to keep your submissions confidential or pay you for them.
Site Content and Accuracy
We try to keep everything on the site up to date, but we can’t guarantee all info is always current or correct. Use your own judgment when relying on the content.
Third-Party Tools and Links
Sometimes we link to other websites or offer tools from third-party providers. We don’t control these, and we’re not responsible for their content or services. Use them at your own risk.
What You Can’t Do
You agree not to:
- Break the law
- Infringe on copyrights or trademarks
- Upload harmful software
- Misuse our site or try to interfere with how it works
- Send spam or phish users
- Impersonate someone else
If you do any of the above, we can block your access to our site or services.
Warranties and Liability
We provide our products and services as is, unless explicitly stated otherwise in our Warranty Policy. We do not guarantee uninterrupted or error-free access to our site or services.
To the fullest extent permitted by law, we are not liable for any injury, loss, or damage—whether direct, indirect, incidental, or consequential—arising from the use or misuse of our products. This includes, but is not limited to, issues caused by overloading, improper installation, unauthorized modification, abuse, collisions, excessive off-road conditions, or failure to follow usage guidelines. We also disclaim liability for lost profits, lost revenue, lost business opportunities, or the cost of replacement goods.
Users are fully responsible for determining whether our products are suitable for their specific application, and for installing and using them safely and correctly.
Indemnity
If you violate these Terms or misuse our site, you agree to cover any costs (including legal fees) we incur as a result.
Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will still be enforced to the maximum extent permitted by law, and the rest of the Terms will remain valid and enforceable.
Changes to These Terms
We may update these Terms occasionally. When we do, we’ll post the new version on this page. Continued use of the site means you accept any changes. It's your responsibility to review the terms periodically.
Governing Law
These Terms are governed by the laws of the United States.
Questions?
If you have questions about these Terms, please contact us via the form on our Contact page.